Maintenance & Support
MCA OEM maintenance support reduces operating costs while increasing flexibility. With faster response times, flexible maintenance contracts, customized support solutions and the opportunity to extend your asset lifecycle, trusting your maintenance needs to a qualified and experienced partner, decreases capital expenditures and supports a smart IT strategy.
MCA is a leading maintenance company, with offices and logistics spares centers across the US. This allows us to responsively service organizations & agencies, while maintaining the agility to operate locally in commercial & military locations.
Get access to a wide range of 24/7 Remote Hands services, including:
On-site technical assistance
Interface card removal and installation
Inventory of equipment, recording serial numbers and capturing the installation status with digital photos
Power cycling a router, server, or switch and soft-booting a server
Moving equipment within your data center racks and cabinets
Providing visual verifications supported with digital photos
Installing, replacing or removing equipment, including routers, switches, system modules, disk drives, memory, etc.
Assisting with uncrating equipment from boxes and shipping replaced equipment
Patching equipment to a patch panel based on a supplied patching schedule